Shipping Policy

Thank you for shopping with RBNI! We’re committed to delivering your order as quickly and efficiently as possible.

1. Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification when your order has been shipped.

During high volume periods (sales, holidays, etc.), processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Delivery - 2-7 working days

Express Delivery - 1-3 working days

Note: Delivery times are estimates and may vary depending on location, carrier delays, and customs (for international orders).

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the link provided or by visiting the carrier’s website.

5. Missing or Lost Packages

If your order is marked as delivered but hasn’t arrived:

1. 
   Double-check your shipping address.
   
2. 
   Check with neighbours or your local post office.
   
3. 
   Contact us at [your email] for support.
   

We are not responsible for lost or stolen packages once marked as delivered, but we will do our best to help you locate your order.

6. Delays

We are not responsible for shipping delays due to weather, carrier issues, or customs clearance. However, we’ll assist you in tracking and resolving any issues as quickly as possible.

7. Contact Us

If you have any questions about your order or shipping, please contact our support team at:

 

Non-Refundable Policy

At RBNI, we take pride in the quality of our clothing and the satisfaction of our customers. Please read our non-refundable policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products and for hygiene and quality assurance reasons, all sales are final. We do not offer refunds or exchanges on any items once they are purchased.

2. Cancellations

Once an order is placed and confirmed, it can only be cancelled within the first 24 hours of purchase. Orders cannot be cancelled outside of the cancellation window as the shipping process will have already begun. Please double-check your order details, sizing, and shipping information before finalising your purchase.

3. Exceptions (If Applicable)

We only replace or exchange items if:

• 
  You received the wrong item.
  
• 
  The item arrived  damaged or defective(We assess the products before we ship the items)
  

If either of these situations applies, please contact us within 3 days of receiving your order at [your email] with:

• 
  Your order number
  
• 
  A clear photo of the item(s)
  
• 
  A brief description of the issue
  

If approved, we’ll provide further instructions for a replacement or store credit.

4. Sizing Issues

Please refer to our Size Guide before placing your order. We do not offer refunds or exchanges for items that do not fit, as sizing information is clearly provided on each product page.

5. Shipping Errors or Lost Packages

RBNI is not responsible for:

• 
  Delays caused by shipping carriers
  
• 
  Lost or stolen packages marked as “Delivered”
  
• 
  Incorrect addresses provided by the customer
  

We will do our best to assist you, but these issues do not qualify for refunds.

6. Contact Us

If you have any questions about our policy or need support with a specific issue, contact us at:

📧 Email: [your email]

Terms of Service

Effective Date: 23/09/2025

Welcome to RBNI! These Terms of Service ("Terms") govern your use of our website located at WWW.RBNI.STORE and any related services provided by RBNI ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms.

1. Use of Our Website

You may use our site only for lawful purposes. You agree not to:

• 
  Use the site in any way that violates any applicable laws or regulations
  
• 
  Attempt to gain unauthorised access to any part of the site or our systems
  
• 
  Use the site to distribute spam or malicious software
  

We reserve the right to restrict or terminate your access if you violate these Terms.

2. Product Information

We make every effort to display product colours, descriptions, and sizes accurately. However, we cannot guarantee that your device's screen displays colours accurately.

We reserve the right to:

• 
  Change product descriptions or pricing without notice
  
• 
  Limit quantities available for sale
  
• 
  Discontinue any product at any time
  

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

By placing an order, you agree to:

• 
  Provide current, complete, and accurate purchase and account information
  
• 
  Pay all charges incurred, including shipping and applicable taxes
  

Accepted payment methods: [Visa, MasterCard]

4. Shipping & Delivery

Please review our Shipping Policy for information on delivery times, fees, and carrier details.

5. Returns & Refunds

We do not offer refunds or exchanges except in the case of damaged or incorrect items. Please see our Non-Refundable Policy for more information.

6. Intellectual Property

All content on our website—including logos, product images, graphics, and text—is the property of RBNI and is protected by copyright and trademark laws.

You may not:

• 
  Reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content
  
• 
  Use our trademarks or branding without prior written permission
  

7. User-Generated Content

If you submit photos, reviews, or other content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and share your content in connection with our brand.

You confirm that:

• 
  You own or have rights to the User Content
  
• 
  Your content does not violate any laws or third-party rights
  

8. Limitation of Liability

RBNI is not liable for:

• 
  Any direct, indirect, or consequential damages arising from your use of our website or products
  
• 
  Any loss or damage due to errors, inaccuracies, or incomplete information on the site
  
• 
  Delays or issues caused by shipping carriers or third-party services
  

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

11. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: [your email]

Terms of Service

Effective Date: 23/09/2025

Welcome to RBNI! These Terms of Service ("Terms") govern your use of our website located at WWW.RBNI.STORE and any related services provided by RBNI ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms.

1. Use of Our Website

You may use our site only for lawful purposes. You agree not to:

• 
  Use the site in any way that violates any applicable laws or regulations
  
• 
  Attempt to gain unauthorised access to any part of the site or our systems
  
• 
  Use the site to distribute spam or malicious software
  

We reserve the right to restrict or terminate your access if you violate these Terms.

2. Product Information

We make every effort to display product colours, descriptions, and sizes accurately. However, we cannot guarantee that your device's screen displays colours accurately.

We reserve the right to:

• 
  Change product descriptions or pricing without notice
  
• 
  Limit quantities available for sale
  
• 
  Discontinue any product at any time
  

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

By placing an order, you agree to:

• 
  Provide current, complete, and accurate purchase and account information
  
• 
  Pay all charges incurred, including shipping and applicable taxes
  

Accepted payment methods: [Visa, MasterCard]

4. Shipping & Delivery

Please review our Shipping Policy for information on delivery times, fees, and carrier details.

5. Returns & Refunds

We do not offer refunds or exchanges except in the case of damaged or incorrect items. Please see our Non-Refundable Policy for more information.

6. Intellectual Property

All content on our website—including logos, product images, graphics, and text—is the property of RBNI and is protected by copyright and trademark laws.

You may not:

• 
  Reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content
  
• 
  Use our trademarks or branding without prior written permission
  

7. User-Generated Content

If you submit photos, reviews, or other content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and share your content in connection with our brand.

You confirm that:

• 
  You own or have rights to the User Content
  
• 
  Your content does not violate any laws or third-party rights
  

8. Limitation of Liability

RBNI is not liable for:

• 
  Any direct, indirect, or consequential damages arising from your use of our website or products
  
• 
  Any loss or damage due to errors, inaccuracies, or incomplete information on the site
  
• 
  Delays or issues caused by shipping carriers or third-party services
  

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

11. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: [your email]